View the Dinalupihan Water District Citizen’s Charter. Learn about DWD’s external and internal services, requirements, processing times, and service standards.
INTERNAL SERVICES
- Recruitment
- Application for Leave
- Request for Official Documents
- Preparation of Training Plan
- Employee Support – Seminar/Training Deployment
- Leave Credits Monetization
- Payroll Preparation
- Control of Documented Information
- Official Documents Handling
- Document Recording – Outgoing External Communication
- Document Recording – Outgoing Internal Communication
- Preparation of Materials and Supplies Inventory Journal (MSIJ)
- Preparation of Cash Disbursement Journal (CDJ)
- Cash Disbursement Process
- Inventory Releasing
- Acceptance of Water Bills Payment and Other Fees
- Petty Cash Fund Disbursement
- Preventive Maintenance of Air Condition Unit
- Billing Schedule Creation
- Meter Reading
- Printing of Water Bill
- Water Quality Process – Flushing
- Pump Station Maintenance – Electrical Resistivity Testing
- Monitoring – Water Pressure Reading
- Monitoring – Flow Meter Reading
- Monitoring – Power Test
- Water Quality Process – Water Chlorination
- Water Quality Process – Chlorine Residual Testing
- Pump Station Maintenance – PMS of Panel Board and Chlorinator, Cleaning of Pump Station