ABOUT THE SERVICE
Concessionaires/consumers must pay their respective monthly bill on or before due date. If the concessionaire fails to pay on or before due, a penalty equivalent to 10% of the bill will be imposed.
WHO MAY AVAIL OF THE SERVICE
All Concessionaires of DWD whose water bills are due or will be due on a given time
SCHEDULE OF AVAILABILITY OF THE SERVICE
Monday– Friday
8:00 am – 5:00 pm
No Noon Break
WHAT ARE THE REQUIREMENTS?
Billing Notice/Statement of Account
 Duration: 3 minutes